In light of evolving pay fare technology, SPX wanted a revolutionary product to stand out on the market. The Fast Fare Farebox is a new collection system created to streamline the payment and boarding process on public transportation.
The innovative bar code reader and integrated online fare system work together to allow customers to use mobile ticketing with smart technology for the first time.
The user interface is clearly indicated with LED lights and maximizes the use of icons in order to minimize the amount of text. The innovative new design improves passenger interface and ease of maintenance while providing a modern, state of the art fleet.
The user interface was designed to be as convenient and intuitive as possible. The entire interface and large digital screen are tilted forward so any passenger regardless of height or physical disability can have an easy viewing angle.
We explored other currency collection systems to investigate how to improve on interface layout. Many previous farebox systems had issues with bills and coins becoming clogged due to their inserts being too close in proximity to each other on the interface.
CHOi Design built box studies of existing and fixed internal components to assess the most efficient internal structure for the Fast Fare's concept development. The volume studies determined the overall exterior space and placement of new features.
Previous machines also had issues with placement on public transportation systems due to their large footprints and interference with the varying locations of passenger handrails. Some lids would not open all of the way for maintenance due to this interference, and the entire farebox would have to be deconstructed in order to perform simple routine fixes. To streamline this process, an entirely new construction was developed.
prototypes were constructed to ensure that all internal components would fit
securely within the outer shroud and to test new technologies, such as touch
screen interface, illuminated touch points, and a barcode reader for smart
phones. This helped guarantee a minimized processing time and faster loading
for passengers onto the public transportation system.
Additionally, the Fast Fare-e reader was developed as a supplemental product that addresses the advances in electronic fare media and payment management. This reader seamlessly integrates with the Fast Fare Farebox as well as mobile and web-based platforms.